From first contact to final paperwork, here’s how the specialist sees your situation through from start to finish.
Every job, large or small, runs through the same stages, so you always know what comes next.
Share what you’ve noticed
Use our form to describe the cracks, uneven floors or sticking doors you’re seeing. Photos help but aren’t essential, and there’s no charge to get started.
Speak to a local specialist
A qualified subsidence professional in Surrey will call you to discuss your concerns and ask a few follow-up questions.
On-site assessment (if required)
Should it be necessary, the specialist will visit your Surrey property to inspect the damage and identify the likely cause of movement.
Clear written quote
You’ll receive a straightforward quote outlining recommended actions, based on what’s actually needed, not what sells.
Work carried out efficiently
Only the repairs supported by evidence are undertaken, with minimal disruption to your home and daily life.
Final reports and certificates
Once complete, you’ll get all relevant documentation, including any certificates, so you can satisfy insurers, mortgage providers or future buyers.
Questions we hear
Before you ask
How do I know if foundations have dropped?
Stepped cracking in brickwork, sloping floors and frames pulling out of square are the usual clues. On Guildford and Woking clay they often appear after a long, dry spell.
Is underpinning always the answer?
No. Many cases are solved by dealing with a tree or a drain, and underpinning is kept for foundations that cannot carry the building once the cause is removed. An assessment decides which applies.
What does underpinning actually involve?
Sections beneath the existing foundation are dug out in a set sequence and filled with concrete, or piles are driven down to firmer ground, so the load reaches soil that stays stable.
Who does the digging and the structural work?
A specialist underpinning firm carries out the work, from the design checks through to the excavation and the finished foundations.